SUPPORT_CHANNELS
Customer support
Get help with orders, quotes, tracking, billing, and account access.
Live operations chat
Chat with our operations team for sourcing guidance and order support during business hours.
Open support chat Mon-Fri · 09:00-18:00 UTC+8
Email support
Send us order details, files, or questions that need follow-up from the support team.
[email protected] Typical response within 1 business day
Phone support
Call for urgent shipment, account, or coordination issues.
+86 159-8859-7182 For urgent operational issues only